The 2020 Tech Solutions for Restaurant’s today…

Foodetective
4 min readNov 30, 2020

Today, as never before, restaurants are looking for cutting-edge solutions to keep their business thriving. As we already know, Covid-19 puts us in the position where advancements and tech features are not a whim but a necessity. What can make restaurant’s live easy and enhance business performance?

Photo by Charles Deluvio on Unsplash

Online Takeaway Order

Let’s imagine your customer wants to order a takeaway from your restaurant. How is this process going to look? These days many restaurants still hold on to the old-fashioned way of the to-go food. The customer shows up in the restaurant, makes an order, then waits, and finally can collect his order. The alternative way is when a customer calls in advance to order his food for collection.

The goal for the restaurant is to facilitate the takeaway process most efficiently with minimum effort from the client’s side, as well as to secure payment and minimise no-shows. The best solution for this is an online takeaway order. Customers can make an order ahead while they are on the subway or in a traffic jam. It will help you attract the clientele that is looking for quick and convenient service. Another perk that goes along with takeaway pre-order is no-show’s elimination, as a customer has to pre-pay his food. The restaurant can easily facilitate this process through the Foodetective platform. With a couple of clicks and you can greet your online customers with a convenient interface that inspires delight.

Contactless Order and Payment

Contactless payment has been around for some time, but their adoption has not been immediate. To keep up with guests’ expectations for safety and hygiene, restaurants have to take contactless payment more seriously. The win combination for dining on-premise would be — order and pay at the table, which minimises interactions between your staff and clients. This technology gives your customers the ability to order and pay for their meals conveniently and safely through their devices. Additionally, it can help your outlet to reduce labor costs, improve table turn times, and better understand your guests.

Delivery, Delivery, Delivery…. oh and Delivery!

The main and most obvious advantage of the delivery service is time-saving. Today, most of us find it more rational to invest our time in a job or hobby rather than spending it on cooking or going to the supermarket on weekends. Moreover, now a lot of people want to minimise their social interaction amid the coronavirus pandemic. Therefore, the delivery is the answer to many food-related questions. Although it is quite hard to surprise anyone with this service, we think that the integrated approach is the key factor that makes a difference. Can you picture that all the provided services in your restaurant are easily accessed and carried out in one place? Foodetective allows you to manage your delivery and other services in one app. You can track your orders, control payments, send changes, and much more.

Delivery Menu: In-home Dining Experience

We live in a historical moment when eating out is discouraged, and dining outside our home is full of different concerns. As we have mentioned earlier, delivery is a great solution for our modern problem, though, there is something else we would like to share. In most cases, people go to restaurants not only for food but also for experience. Therefore, the question arises of how to kill two birds with one stone. In other words, how should the delivery look like to meet all the requirements of the customer?

Ordering a pizza from the nearest pizzeria is not the same thing as ordering an Italian home-inspired dinner for 2. The food is the same- the message is different. You do not need to create new dishes and try new recipes if you do not want to. You simply can make various sets with already excising items on your menu, spice it up with a description, and it is ready to serve.

Photo by Stefan Johnson on Unsplash

Online Reservation… at its best

The customer of 2020 is unlikely to make a restaurant reservation through a phone call. The reason behind this is the fast development of online booking systems. Online reservation system helps to reduce one of the direst problems of the industry — no-show clients. While allowing the customers to book their tables remotely, the system helps managers to schedule recourses accordingly. With Foodetective you let your guest book anytime, anywhere, while managing your calendar and workload. All in one app!

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